During a busy Friday evening at a downtown office building near the busiest highway in Chandler, AZ, a newly-hired and undertrained security guard, feeling overwhelmed by the influx of guests for a corporate event, misjudged a situation that escalated quickly. When a group of unauthorized individuals attempted to gain access to the premises, he panicked and decided to confront them without first notifying law enforcement or calling for backup. His poor decision not only allowed the trespassers to wreak havoc, leading to property damage and theft, but also resulted in numerous injuries among attendees caught in the chaos. As a consequence, the building owner faced a barrage of lawsuits from both the injured parties and businesses claiming losses. In the end, the oversight in training proved catastrophic, costing the owner a significant amount of money and damaging their reputation in the community.
Whether you're a business owner who owns a facility that needs guarding or you're a security professional yourself, scenarios like the one above probably make you cringe. They highlight the importance of proper security guard training in Chandler, AZ and why having a security guard card is non-negotiable. At Arrow Security, we specialize in training tomorrow's best security guards for both unarmed and armed needs. If you're looking for work as a security guard, or you rely on security to protect your property or assets, it's time to consider a security guard certification.
Let the professionals at Arrow Security, Inc. show you how cost effective on-site security can be.
Security guard training helps secure your ability to carry out essential security responsibilities. This certification is often a prerequisite for those entering the security field. Each state has its own licensing requirements, which usually include the completion of state-approved training programs that cover critical areas such as emergency response, de-escalation techniques, and legal obligations. Many states require background checks, health screenings, and drug tests to ensure the safety and integrity of their security personnel.
Individuals who undergo security guard training courses - like those offered at Arrow Security - benefit from:
Trained security professionals who have their guard cards are better at de-escalating intense situations before they get violent.
Security guard certification programs teach guards how to spot suspicious activity, communicate with offenders more effectively, and correctly document incidents.
Most states, including Arizona, require prospective security guards to be properly trained and vetted.
When you earn a security guard card, you're demonstrating that you take your profession seriously. It also signifies that you've completed basic training, a background check, and other steps needed to get licensed as a security guard in Arizona. According to the American Firearm Academy, security professionals who undergo training courses are more attractive candidates for employers and clients.
At Arrow Security, we're often approached by men and women who want to be security guards but don't know whether they want to be an unarmed guard or someone who carries a weapon with them. The decision may come down to your training and what sort of requirements you have to meet. Let's take a closer look at security guard training courses for both armed and unarmed needs.
Unarmed security training is the initial step to getting your Arizona Unarmed Guard Card. This comprehensive 8-hour course covers essential security guard protocols, providing you with the foundational knowledge to launch a career in security. Upon finishing the course, you'll be prepared to apply for or renew your unarmed security guard license.
This 8-hour course is offered in person and even online from Arrow Security. With Arrow's online course, you can start and stop training at will. Have a family matter that needs attending to? Need to take the dog outside? By signing up for our online course, you'll have the freedom to do so. Our unarmed security guard training course covers important topics like:
In order to complete an unarmed security guard training course in Arizona, you must:
Pay a $72 fee to the Department of Public Safety (D.P.S.) to complete the background check and issue the guard card. You will also need to submit Fingerprints and two (2) Passport Photos to D.P.S. At Arrow Security, we offer fingerprinting and photo services so that you can complete this step with ease.
Once you complete your unarmed security guard training, you'll be a better candidate for employment in areas like:
In Arizona, training for armed security guards begins with a comprehensive initial course lasting 16 hours. This foundational program covers essential aspects of firearm handling, including:
As highlighted above, prospective guards will engage in rigorous training that includes a live-fire range qualification to ensure proficiency and confidence in their shooting skills. They must also complete a written exam to demonstrate their understanding of the material covered. Once you complete your armed security guard training, you'll be a better candidate for employment, especially in locations that may see increased risks of theft, violence, or other security threats.
Some of the most common locations that use armed security guards include:
After initial training, armed security personnel are required to fulfill annual continuing education obligations to maintain their certifications and stay updated on best practices and legal changes in security and firearm regulations. We offer an 8-hour refresher course that satisfies 2-year renewal requirements, making recertification easy.
In order to pass an armed security guard course from Arrow Security, you'll need to meet several requirements specific to our company and the State of Arizona. Those include:
You don't have to be a veteran of the largest police department near Chandler, AZ, to take this course. However, instructors assume participants already have some proficiency with firearms. While we will offer some fundamental guidance, it is expected that students come in with prior experience in handling and shooting a firearm.
Start by completing the first part of the course online. You can watch the lessons anytime you want, so feel free to begin, pause, and come back whenever it's best for you. Make sure you finish this online part before you join us for the in-person range day. Remember, you need to finish the online section before you can sign up for the range day
The second day takes place in person at the range, usually at Ben Avery Shooting Range in Phoenix. Since range time is limited, it's important to finish the online portion to secure your registration. Keep in mind that there can be 25-50% cancellations and rescheduling, offering chances to participate in earlier range days. Feel free to call for more information.
Students must bring a standard duty-type revolver or semi-automatic pistol, holster, and at least two magazines or speed loaders. Rentals may be available. Ammunition is not included.
If you're considering a career in the security field, one of the key decisions you'll need to make is whether to pursue a position as an unarmed or armed security guard. Both roles are sought after, present good job prospects, and allow you to play an important role in safeguarding individuals and property. However, they entail distinct responsibilities, requirements, and levels of risk.
The main distinction between armed and unarmed security guards lies in the level of force they are permitted and trained to use. Armed guards are equipped with firearms and usually receive training to manage high-risk scenarios where there is a greater likelihood of violence or criminal behavior. An armed security guard presence can deter serious threats like:
In order to earn an armed security guard card in Arizona, applicants usually face a rigorous selection process that includes comprehensive background investigations. These checks delve into their personal history, examining criminal records, financial stability, and previous employment to ensure they possess the integrity and reliability required for the job. As covered in the security guard training section above, armed guards also undergo extensive firearms training that not only includes basic weapon handling but also advanced techniques for tactical response and situational awareness.
You don't have to be a graduate from the largest university near Chandler, AZ, to know that unarmed security guards don't carry firearms. Instead, they rely on:
If you're interested in dealing with safety concerns but don't want the overall risk level associated with being armed, taking an unarmed security guard course is probably your best bet.
Armed security guards are particularly beneficial in environments or circumstances that involve a greater likelihood of significant risks, such as theft, violence, or potential assaults. Establishments that deal with substantial sums of cash or valuable items—like banks, jewelry shops, and armored transport services—typically need armed guards to prevent criminal activity and provide immediate response when needed. Just their visible presence can often deter potential criminals from selecting these locations as targets.
When you go to a large public place like the largest sports stadium near Chandler, AZ, chances are you'll see armed guards. Armed security at public events like concerts and festivals is beneficial, especially in large crowds where disturbances can occur. They are trained to respond quickly to any violent incidents, maintaining order until law enforcement arrives. Their presence provides reassurance to attendees and helps organizers meet security requirements.
Industries that hold national or strategic significance, like energy facilities, water treatment plants, and government buildings, frequently utilize armed security to mitigate the risks of sabotage or terrorist activities. In these settings, the ability to swiftly respond to any potential threats is essential for ensuring public safety and maintaining uninterrupted operations.
Corporate campuses and high-profile individuals may need armed protection during labor disputes or times of increased personal risk. Armed guards offer both physical security and psychological reassurance, providing peace of mind to staff and leadership.
Unarmed security guards are vital for maintaining safety without firearms. Once you obtain your unarmed security guard certification in Chandler, AZ, you'll use observation and communication skills and will be trained to identify suspicious behavior, maintain composure during tense moments, and diffuse conflicts before they escalate. An unarmed guard's presence alone can discourage minor infractions such as trespassing or shoplifting, and they are capable of promptly notifying law enforcement if further assistance is needed. These security services are key for maintaining a welcoming atmosphere.
Unarmed security guards are well-suited for environments where customer service is important alongside safety. In retail spaces like stores and malls, they help deter theft while assisting customers with questions. Their reassuring presence enhances the overall shopping experience.
Schools and universities benefit from unarmed security personnel who monitor entrances and hallways for suspicious behavior while preserving the educational environment. Trained in communication and de-escalation, they effectively manage minor issues and contact law enforcement when necessary.
Unarmed guards are often employed in healthcare facilities, event venues, and places of worship. In these environments, it's important for them to demonstrate sensitivity and professionalism. They serve not only as a security presence but also as a supportive resource for both guests and staff.
While both armed and unarmed certifications prepare workers for roles in the security industry, there are substantial differences between the two. Here's a quick breakdown:
Unarmed certification emphasizes skills in communication and observation, whereas armed certification covers firearm training and qualification, along with the legal aspects related to the use of force.
Unarmed guards typically operate in lower-risk environments, such as retail and residential areas, while armed guards are assigned to high-security or higher-risk locations.
Every security job you interview for will be different and has the potential for different pay. Generally speaking, armed security personnel receive higher salaries due to the greater risks and skills needed for the job.
Armed guards are under increased scrutiny because of the risks associated with firearm use, necessitating a greater level of responsibility and professionalism.
Arrow Security, Inc. is Arizona's leading security guard service. Our training program is led by a seasoned former police officer and S.W.A.T. team member, who is D.P.S. certified in all areas of security guard and patrol instruction, instilling a strong emphasis on integrity across the industry.
With a management team boasting over 150 years of combined experience in security and management, we are committed to delivering exceptional service to our clients, setting us apart from the competition. We offer licensed security guards, comprehensive security guard training, and a full retail store of security guard products to meet your needs.
Whether you own a business, manage a facility, or want to begin a new chapter in your life with a new career, we can help. From unarmed guards for religious locations to armed guards for high-risk environments, our security guard training classes set up professionals for rewarding long-term success. Contact us today to learn more about our online and in-person classes.
CHANDLER, AZ (AZFamily) — A favorite East Valley restaurant is feeding the community for free — thanks to help from a social media influencer!If you’re craving a burrito or taco, head to Elmer’s Tacos in Chandler on Thursday afternoon. Bobby Rivas, otherwise known as Bluff on social media, teamed up with the restaurant to invite the community to enjoy a free meal!Customers can head to Elmer’s starting at 1 p.m. to grab a box combo, which includes two tacos, a mini burrito, chips and a drink....
CHANDLER, AZ (AZFamily) — A favorite East Valley restaurant is feeding the community for free — thanks to help from a social media influencer!
If you’re craving a burrito or taco, head to Elmer’s Tacos in Chandler on Thursday afternoon. Bobby Rivas, otherwise known as Bluff on social media, teamed up with the restaurant to invite the community to enjoy a free meal!
Customers can head to Elmer’s starting at 1 p.m. to grab a box combo, which includes two tacos, a mini burrito, chips and a drink. The deal is first-come, first-served, so get there early!
“We have been blessed with this great opportunity. Bluff, he’s known as Bluffin’ Bobby from Las Vegas, and he’s doing a free event for the community,” said Lisa Cuen, owner of Elmer’s Tacos. “It is really special. This is going to be our 51st year, and so we are really blessed to be able to do this. Anything with community we love, and it couldn’t have come at a better time, honestly.”
Cuen says the restaurant is aiming to keep the deal available until 7 p.m. if supplies last.
“We’re hoping seven-o-clock, but until we sell out. He’s buying out our whole shop, so the more people to come, the better for us,” she said.
The restaurant is located at 355 N Arizona Avenue, north of Chandler Boulevard.
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CHANDLER, AZ (AZFamily) — A stranger rescued a Chandler family from a house fire on Friday and Arizona’s Family tracked down the humble hero so the family could thank him for his life-saving actions.“Give him a big, tight hug,” said Liliana Quezada to her son.“You’re so brave, buddy,” said Nick Arreola while holding him.It was a special reunion for Quezada and her little boys when they reconnected with Arreola, the man they say saved their lives.“How are you g...
CHANDLER, AZ (AZFamily) — A stranger rescued a Chandler family from a house fire on Friday and Arizona’s Family tracked down the humble hero so the family could thank him for his life-saving actions.
“Give him a big, tight hug,” said Liliana Quezada to her son.
“You’re so brave, buddy,” said Nick Arreola while holding him.
It was a special reunion for Quezada and her little boys when they reconnected with Arreola, the man they say saved their lives.
“How are you guys doing?” said Arreola. “We’re still shaken up by everything, we really are. But we’re just grateful to be here,” replied Quezada.
Arreola is an emergency room nurse who was driving home from a 12-hour shift when he saw the fire. A neighbor’s doorbell camera captured the moments after the daring rescue.
“The flames were higher than the roof,” recalled Arreola.
Around 4 a.m. on Friday, Arreola noticed smoke and flames from the road. So he pulled over and banged on the door until the family of five woke up and got out safely.
“I immediately knew something had to be done,” he said.
First responders quickly arrived on scene and Arreola left before they could exchange names. “I was just in the right place at the right time,” he said.
Arreola said he was in a rush to get home because he forgot his phone that day and knew his pregnant wife and young daughter would be worried.
“You just hug each other and just thank God that you’re alive. It just kind of puts life in a different perspective. You see a lot of that in the ER, but when it’s like this close, you’re this close to it, it’s just very emotional,” said Arreola.
Wednesday was their first chance to reflect on what happened together.
“Just holding him, it just took me back to that night when I had him in my arms. You just get a little choked up,” said Arreola.
“We just keep thinking like, if you weren’t here, like what would have happened to us?” Quezada told Arreola.
Quezada believes the encounter was divine intervention. “It was a blessing from God for sure,” she said.
Amid the rubble, a new friendship is blooming. “Just so grateful that there’s good people out there,” said Quezada.
“I really feel like I was put here for some reason,” said Arreola.
What sparked the flames is still under investigation but Quezada said fire investigators told her it appears to have started after lightning hit a toy out on the patio.
Her family lost everything and they need help to rebuild their lives.
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CHANDLER, AZ (AZFamily) — Chandler voters will decide whether to approve a $271 million bond for the public school system. The funding would allow schools to maintain basic operations, update computers and improve security systems.Last year, Chandler voters rejected a larger $487 million bond proposal. Even though this year’s measure requests half that amount, the bond faces challenges.Republican political consultant Paul Bentz said external factors influence local voting decisions.“They’re...
CHANDLER, AZ (AZFamily) — Chandler voters will decide whether to approve a $271 million bond for the public school system. The funding would allow schools to maintain basic operations, update computers and improve security systems.
Last year, Chandler voters rejected a larger $487 million bond proposal. Even though this year’s measure requests half that amount, the bond faces challenges.
Republican political consultant Paul Bentz said external factors influence local voting decisions.
“They’re also running up against cable news saying that terrible things are happening in our public schools, many of which are not happening here in Arizona but rather in some place far away from here but these folks don’t have kids in school anymore so they don’t know what’s happening in those schools,” Bentz said.
Another problem is a crowded ballot. Beyond the school bond, Chandler voters will also decide on term limits for the city council and mayor and more money for new parks and public safety.
Alongside these local questions on the ballot, there’s a $1 billion bond to expand Maricopa County’s health care system.
“I certainly think that there are cost considerations. And at the end of the day, some of the folks that really sort of oppose these efforts really are probably tax-driven. That said, there’s also a growing anti-school sentiment, particularly among some segments that’s been perpetuated by cable news and others that impact the overall funding,” said Bentz.
Given all the money voters are being asked to approve, Bentz said voters may not be willing to pay for everything. He also expects a low turnout with older voters who are more conservative when it comes to spending taxpayer money.
Early ballots have been sent to voters. Election Day is Nov. 4.
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A McDonald's in Chandler caught fire Wednesday and had to be evacuated, the fire department said.CHANDLER, Ariz. — A Valley McDonald's was evacuated Wednesday afternoon after a fire broke out at the restaurant, according to authorities.The Chandler Fire Department said the fire happened at the restaurant on Chandler Boulevard and Kyrene Road.>> Download the for the latest local breaking news straight to your phone.The fire extended to the roof of the...
A McDonald's in Chandler caught fire Wednesday and had to be evacuated, the fire department said.
CHANDLER, Ariz. — A Valley McDonald's was evacuated Wednesday afternoon after a fire broke out at the restaurant, according to authorities.
The Chandler Fire Department said the fire happened at the restaurant on Chandler Boulevard and Kyrene Road.
>> Download the for the latest local breaking news straight to your phone.
The fire extended to the roof of the building.
No one was injured in the incident, according to the fire department.
Information about the severity of damage the fire did to the restaurant is not available.
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The free 12+ app from 12News lets users stream live events — including daily newscasts like "Today in AZ" and "12 News" and our daily lifestyle program, "Arizona Midday"—on Roku and Amazon Fire TV.
12+ showcases live video throughout the day for breaking news, local news, weather and even an occasional moment of Zen showcasing breathtaking sights from across Arizona.
J. Alexander’s, the premier dining restaurant known for its exceptional steaks, fresh seafood and wood-fired grilled dishes, is preparing to make its debut in the Valley at 7111 W. Ray Road with an anticipated opening in mid-November.INDUSTRY INSIGHTS: Want more news like this? Get our free newsletter hereTo prepare for its grand entrance in the state, J. Alexander’s is building a dedicated team to provide the outstanding service and culinary excellence for which the brand is known. The Chandler loc...
J. Alexander’s, the premier dining restaurant known for its exceptional steaks, fresh seafood and wood-fired grilled dishes, is preparing to make its debut in the Valley at 7111 W. Ray Road with an anticipated opening in mid-November.
INDUSTRY INSIGHTS: Want more news like this? Get our free newsletter here
To prepare for its grand entrance in the state, J. Alexander’s is building a dedicated team to provide the outstanding service and culinary excellence for which the brand is known. The Chandler location plans to hire approximately 90 – 100 team members for both front-of-house and back-of-house positions, ensuring every guest enjoys a refined and memorable dining experience.
“Chandler provides an ideal setting to introduce J. Alexander’s to Arizona,” said Shawn Van Winkle, senior director of marketing for SPB Hospitality. “Its vibrant community and dynamic dining scene provide the perfect backdrop for our commitment to exceptional food, genuine hospitality and an atmosphere where guests can truly savor the moment. We look forward to welcoming everyone into the J. Alexander’s family.”
J. Alexander’s will operate seven days a week, offering a menu of hand-cut steaks, signature salads and sandwiches, handcrafted cocktails and an extensive wine list. Guests will be able to enjoy a polished yet inviting ambiance with a private dining room available for gatherings ranging from casual meals to business lunches and special celebrations.
Hiring for the Chandler location begins Sept. 15th. Interested candidates may apply for a position at J. Alexander’s in person at 920 N. 54th St. in Sonesta Select Phoenix, Monday through Friday from 9 a.m. to 6 p.m or Saturday from 9 a.m. to 12 p.m. For more information or to apply online, visit jobs.jalexanders.com.